Frequently Asked Questions

Have questions about our service? You’re not alone. Here are answers to the most common questions we get from customers.

General Questions

Yes, we’re a locally owned and operated business serving Louisville and surrounding communities. Our team provides professional trash bin cleaning using specialized equipment designed to thoroughly sanitize and deodorize your bins.
Trash cans quickly become a breeding ground for bacteria, odors, and pests. Professional cleaning helps eliminate harmful germs, remove strong smells, and reduce the attraction of bugs and rodents—creating a cleaner, healthier environment around your home.
Most customers choose monthly service to keep their bins consistently clean and odor-free. However, we also offer quarterly, semi-annual, and one-time cleaning options depending on your needs.

The easiest way is to book online. Simply choose your plan, select your service, and we’ll take care of the rest. You can also call us if you prefer to schedule over the phone.
No, you don’t need to be home. Just leave your bins out after your regular trash pickup, and we’ll handle everything.
We typically service your bins the day after your regular trash pickup to ensure they are empty and ready for cleaning.
Yes. You’ll receive notifications and reminders leading up to your scheduled service, so you always know when we’re coming.

We use high-pressure equipment with 200° water to thoroughly clean and sanitize your bins. This process removes grime, kills bacteria, and eliminates odors.
No. We bring our own water and equipment, so there’s nothing required from you.
All wastewater is collected and contained in our system, then disposed of properly. We never leave dirty water behind on your property or in storm drains.
Yes. We clean and rinse both the inside and outside of your bins so they look and smell fresh.
Yes. We apply a deodorizing treatment after cleaning to leave your bins smelling clean and fresh.

We recommend leaving bins empty, but if there are bags left inside, we’ll move them, clean the bin, and place everything back when we’re done.
Yes. Removing odors and buildup helps reduce the attraction of flies, bugs, and rodents that are drawn to dirty trash cans.
Yes. Our system safely contains wastewater and prevents contaminated runoff from entering storm drains or your property.

No. There are no long-term contracts. You can cancel your service at any time.
You’ll place a card on file, and billing is processed after your service is completed. You’ll receive a receipt and notification once your cleaning is done.
Yes. You can adjust your service frequency or pause your plan as needed.
Yes. We offer discounts for veterans, active military, and first responders. We also occasionally run promotions for new customers.
Yes. We apply a deodorizing treatment after cleaning to leave your bins smelling clean and fresh.

We’re here to help. If you don’t see your question listed, feel free to reach out and our team will be happy to assist you.

info@cleancansky.com
502-512-2262

READY

Let us take care of the dirty work so you don’t have to.